Logmein Rescue Technician Console Download For Mac

1. Download Logmein Technician Desktop Console
2. Logmein Rescue Tech Console Download
3. Logmein Tech Console Download

HELP FILE

Download Logmein Technician Desktop Console

Click this link to download the Technician Console for Mac app. In the Downloads box, double-click LogMeInRescueTechnicianConsoleMAC.dmg. Follow instructions to drag the LogMeIn Rescue icon to your Applications folder. The application is now installed on your computer.

Logmein Rescue Tech Console Download

1. LogMeIn File Manager on Linux. Your technician console will usually load your Windows drive, so you’ll need to use the drop down menu and choose the correct drive (in my case Local Disk Z:). Drag and dropping files works great too. BONUS GUIDE: Use LogMeIn Rescue Console on iPhone or Android!
2. The first time a technician logs on at the LogMeIn Rescue website from a particular PC, a small software client is offered for download and installation. A Technician Console client MSI installer is also available in case the automatic download and install does not succeed. Restriction: On a Mac, the Technician Console cannot be run in a browser.
3. Upon entering your LogMeIn Rescue credentials at the Rescue website or in the Rescue Desktop Technician Console, you are prompted to set up an additional way to verify your account. The Set up two-step verificationpage is displayed. On the Set up two-step verification page, click Set up two-step verification.
4. I use a Mac everyday, and have to run LMI Rescue in a virtual machine. This is not working very well because the console disconnects whenever I connect to a VPN. We really need a Mac console. All other services have them, but you have the best features. My subscription is up in May and I will have to find a replacement if we are not getting a.

How to Start a PC/Mac Session via PIN Code

Follow this procedure to connect to a customer using a PIN code.

The agent's Technician Group must have permission to start Private Sessions.

The agent's Technician Group must have permission to use the PIN Code connection method.

1. On the Session toolbar, click New Session.
2. Type the customer's name or other identifier in the Name field.
   You will use this name to identify the session on the Active Session tab and in the Session List.
3. Select the PIN Code tab.
4. Click Create PIN Code.
   Rescue generates a 6-digit PIN code and displays it in the Generate New Session window and in the Session Log.
5. Ask the customer to go to the PIN code entry site.
   Desktops and notebooks connect at www.LogMeIn123.com.

   Tip: Cannot access www.LogMeIn123.com? Try www.123Rescue.com.
6. The customer enters the PIN and clicks Connect to technician.
   The customer will see a dialog box asking him to download the Rescue Applet.
7. Tell the customer to download the Applet.
   The download should take about 15 to 30 seconds.

   Note: The download procedure may vary depending on the customer's operating system and browser.
8. Once the download is complete, ask the customer to click Run to execute the Applet.
   Once the Applet is installed, the customer status will change from Connecting to Waiting.
9. Pick up the session by selecting it in the Session list and clicking Start.

Logmein Tech Console Download